Quinta São José dos Montes is fully committed to receiving its clients with maximum security, ensuring their well-being, as well as that of its team and partners. See below the measures implemented.
SOCIAL DISTANCING
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We have organized service processes with appropriate signage and equipment to maintain distance and safety between customer and employee, whenever possible (we provide alcohol gel, we have our own signage on the floor promoting the correct social distance between customers and, we applied acrylic showcases at the reception);
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We reduced the maximum capacity in the breakfast room and distanced the tables;
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The process of cleaning and tidying the rooms must be done without the presence of the client, meeting the standards imposed by the Directorate General of Health.
PERSONAL PROTECTION EQUIPMENT
- Our employees are equipped with all the necessary PPE’s, according to the functions of each one, and the use of masks is mandatory;
- We advise the temperature measurement to all employees and customers;
- It is mandatory for all customers to use protective masks, which are also available for purchase at the reception, if necessary.
CLEANING AND DISINFECTION
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We provide our guests with disinfectant gel for use in the different social areas of the hotel (reception, breakfast room, swimming pool, floors and toilets);
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All equipment (ATM terminals, pens, etc) must be properly disinfected after each use;
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We have intensified sanitization and disinfection of surfaces, contact areas and shared equipment, using cleaning products with antiviral action (EN 14476);
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We maintain rigorous cleaning and disinfection of all water systems, air conditioning and ventilation.
OUR GUESTS
The cooperation of our guests is and will be essential to ensure their safety during their stay, and as such we recommend it:
- the mandatory use of a protective mask when circulating in social areas;
- hand hygiene by using, for this purpose, the alcohol gel dispensers that we provide;
- maintain a safety distance of 1.5/2 meters from other guests and employees, whenever possible.
